CUÉTARA is committed to complying with current personal data protection legislation.
CUÉTARA guarantees that, as the holder of personal data files, it will treat as confidential all data voluntarily provided by users of this website or official CUÉTARA profiles on social networks or provided through CUÉTARA services or promotions, or by any other means.
To do this, CUÉTARA has adopted the necessary technical measures to maintain the required level of security, in accordance with the nature of the personal data processed and the circumstances of the processing, with the aim of avoiding, as far as possible and in keeping with the current state of technology, any alteration, loss or unauthorised access or processing.
Below, in compliance with the provisions of personal data protection regulations, we inform you of the terms and conditions of data processing carried out by CUÉTARA.
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In accordance with the provisions of the General Data Protection Regulation (EU) 2017/679 (hereinafter 'GDPR'), as well as the Spanish Law on Information Society Services and E-Commerce (hereinafter 'LSSICE'), CUÉTARA hereby informs you that the processing of the personal data you provide through our websites may entail all or some of the following purposes, as indicated in each case:
I. Advertising and information on the company's products and promotion information and management.
The different forms that you will find on the websites related to the different promotional activities organised by CUÉTARA will provide you, on a case-by-case basis, with specific and concrete information about the purpose or purposes of the data processing for which your consent is requested, as well as all other information required by personal data protection regulations.
II. Handling by email, post or phone of the communications received by the interested parties through any of the channels listed in the "Contact" section of the website.
III. Commercial or contractual purposes.3. THE DATA COLLECTED BY CUÉTARA.
For the purposes set out above, we may classify the data set of the data subject into the following sources and typologies:
a) Data provided directly by the data subject
Data provided by you directly, either when you established communication with our Company through any of the channels stated above, by filling in the interactive online HTML forms on our websites, or details provided in the course of business relations conducted through the different channels, such as claims or enquiries through the customer care service (via web form, phone call or post).
All information provided by the user through the forms on the aforementioned channels must be truthful. For this purpose, the user guarantees the authenticity of all the data he/she provides. In any case, the user will be solely responsible for any false or inaccurate statements made and any damage caused to CUÉTARA or third parties due to the information provided.
Additionally, personal data will be obtained through the social networks that you allow us to consult, as well as those obtained when you browse our websites or other ADAM FOODS Group websites, or our mobile applications, in which you are duly identified.
b) Data obtained from sources other than the data subject
Data obtained from sources other than the data subject, either with their consent or by any other legal authorisation (legitimate interest, compliance with a legal obligation, etc.). For example: sources accessible to the public or from public administration or judicial bodies.
The personal data processed by CUÉTARA for the purposes detailed above may be communicated to other companies of the ADAM FOODS Group with the prior consent of the data subject:
Personal details can also be shared with service providers (marketing and advertising services, survey services, packing, messaging and postal services, digital and physical data custody and destruction services) for the purposes of data processing on behalf and on account of CUÉTARA and under its instruction in order to fulfil the stated purposes. These service providers will be deemed to be Data Processors, and the necessary contractual measures will be adopted to ensure they respect and protect the personal data of the interested parties.
Disaggregated data will be retained without a deletion period.
With respect to the data provided by the users themselves through the websites, emails or telephone calls, they will only be processed for the period of time necessary for the defined purpose or, when applicable, until the data subject exercises his/her rights of opposition or right to be forgotten, withdraws his/her consent or unsubscribes from the commercial communications service.
After the respective retention period has elapsed, CUÉTARA will delete or anonymise the data, provided that such data is not retained for different purposes.
With regard to user data published on pages and profiles on social networks, from the time the user gives his/her consent until he/she withdraws it.
Data protection regulations give you a series of rights in relation to the processing of personal data that involve our services. These can be summarised as follows:
Right of access: The right to know what type of data we are processing and the nature of the data processing we are undertaking.
Right to rectification: The right to request the modification of his or her data for being inaccurate or false.
Right to request the restriction of processing: In this case, they will only be preserved for the exercise or defence of claims.
Right to data portability: The right to obtain a copy of the data being processed, in an interoperable format.
Right of cancellation: The right to request the deletion all personal details.
Right to object: The right to request that no more commercial communications be sent under the aforementioned terms and conditions.
Users may exercise their rights by sending the appropriate request to the email or postal address indicated at the bottom of each form or, failing that, to the following postal or email address:
Grupo ADAM FOODS, Travessera de Gracia, 342, 08025 Barcelona, indicating Ref: PERSONAL DATA, or by emailing firstname.lastname@example.org, indicating the right you wish to exercise and including a photocopy of your identification in both cases.
In the event that consent has been given for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent prior to withdrawal.
If you consider that there is an incident in the way CUÉTARA is processing your data, you can address your complaint to email@example.com or to the Spanish Data Protection Agency.
For information on this point, see the Cookie Policies of all our websites below:
The website servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number that is automatically assigned to a computer when it connects to the internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements, which make it possible to know the number of page impressions, the number of visits made to the web services, the order of visits, the point of access, etc.
Websites use information security techniques that are generally accepted across the industry, such as firewalls, access control procedures and cryptographic mechanisms, all of which are intended to prevent unauthorised access to data. In order to achieve this, the user/customer gives his/her consent for the provider to obtain data for the purpose of access control authentication.
We reserve the right to modify this Privacy and Personal Data Protection Policy. If we make any significant changes, we will notify you through our website, or by other means, and you will have the opportunity to review the changes before they become effective. If you do not agree with any of the changes, you can exercise your rights or manage your permissions.
The continued use of our websites, after notification of changes in this Privacy and Personal Data Policy has been published or sent, implies that the collection, use and sharing processes of your personal data are subject to the updated Privacy and Personal Data Policy.
Effective date: 7 March 2019
Latest update: 29 May 2019